I reset my phone and now I cannot make or revive calls at all! I can only text! Please...

GetHuman-alondrag's customer service issue with AT&T from September 2018

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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-alondrag's own words
I reset my phone and now I cannot make or revive calls at all! I can only text! Please help me and tell me what I did wrong
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Customer service issue
Reported by GetHuman-alondrag
Sep 28th, 2018 - 2 mons ago
I have an issue with AT&T too
Seen by 3 customers so far
Similar issue to 3000 others
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GetHuman-alondrag started working on this issue
Sep 28th 3:01am
GetHuman-alondrag indicated the issue is not fixed yet.
Sep 29th 3:26am