I was advised to purchase * diff uverse phone lines w** diff numbers & one line would...

GetHuman-mahwahre's customer service issue with AT&T from August 2018

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The issue in GetHuman-mahwahre's own words
I was advised to purchase * diff uverse phone lines w** diff numbers & one line would also be a fax line . *Problem- Both att Uverse lines get the same Voice mail & are left on both lines. No fax is operational. I have spent hrs on w*diff support , get disconnected & no call back - today was speaking to Richard from global & then switched to Taylor in USA. After hrs on phone we were disconnected.& no one has called back. When originally set up we had to purchase AB switch for the line w*fax. Still doesn’t take faxes.
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Customer service issue
Reported by GetHuman-mahwahre
Aug 1st, 2018 - 9 mons ago
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GetHuman-mahwahre started working on this issue
Aug 1st, 2018 6:29pm