had problems with home wirless, you sent new box. signal is not green keep losing party...

GetHuman854698's customer service issue with AT&T from July 2018

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The issue in GetHuman854698's own words
had problems with home wirless, you sent new box. signal is not green keep losing party on phone. I have old box ready to mail should i put new back in box? I call the ***-***-**** on cell phone and get nothing but cell service. automation is good to a point I feel you dont care after several years of a paying customer. need to settle my account and close home wireless. we'll keep cell phones if you can maintain service.
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Customer service issue
Reported by GetHuman854698
Jul 6th, 2018 - a yr ago
I have an issue with AT&T too
Not resolved
Seen by 5 customers so far
Similar issue to 1455 others
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GetHuman854698 started working on this issue
Jul 6th, 2018 2:30pm