My internet and home phone are not working continually! when I shut down my computer an...

GetHuman-gwithero's customer service issue with AT&T from June 2018

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
My internet and home phone are not working continually! when I shut down my computer and restart it will come back on sometimes for a few minutes , but then service drops off again. Modum was replaced a couple of months ago, but this problem is new (last couple of days). I cannot check my e-mails if my internet is down. So this mesg is being sent while I do have service!*George Witherow ***-***-*****Have unplugged modum to reset--and it has worked this time.But do not think it will last. Got a problem with internet staying on and as a result, my home phone service is out as well.
I trust that AT&T will make this right and come up with a resolution that is fair.
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AT&T

You need to text me the * digit code on my cell number- ***-***-****. the **** number is my home phone with no text capability. Thanks
Customer service issue
Reported by GetHuman-gwithero
Jun 7th, 2018 - 2 mons ago
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GetHuman-gwithero started working on this issue
Jun 7th 2:56am
GetHuman-gwithero confirmed the issue is fixed. Hooray!
Jun 9th 5:08pm
GetHuman-gwithero confirmed the issue is fixed. Hooray!
Jun 9th 5:09pm
GetHuman-gwithero confirmed the issue is fixed. Hooray!
Jun 9th 5:11pm