My internet and home phone are not working continually! when I shut down my computer an...
GetHuman-gwithero's customer service issue with AT&T from June 2018
Help with my AT&T issue
How did GetHuman-gwithero do it?
Waiting to hear how GetHuman-gwithero fixed the problem to share with other customers.
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-gwithero's own words
My internet and home phone are not working continually! when I shut down my computer and restart it will come back on sometimes for a few minutes , but then service drops off again. Modum was replaced a couple of months ago, but this problem is new (last couple of days). I cannot check my e-mails if my internet is down. So this mesg is being sent while I do have service!*George Witherow ***-***-*****Have unplugged modum to reset--and it has worked this time.But do not think it will last. Got a problem with internet staying on and as a result, my home phone service is out as well.
GetHuman-gwithero did not yet indicate what AT&T should do to make this right.
I have an issue with AT&T too
How GetHuman-gwithero fixed the problem
We are waiting for GetHuman-gwithero to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.