To Whom It May Concern I was calling to make a payment on my AT&T bill wasn't aware you...

GetHuman-tweedyan's customer service issue with AT&T from May 2018

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The issue in GetHuman-tweedyan's own words
To Whom It May Concern I was calling to make a payment on my AT&T bill wasn't aware you all charge $*.** fee. I told the Rep that I don't pay online because I been hack before. I said I mail it she stated that it take *-** business day and your service may be cut off very rude. I said I mail it before then she hung up on me very rude. I call back and talk to a Rep name Kim she help me and explain it to me well. She took my payment over the phone and told me call when I get my bill t* get the $*.** fee waive. She was very polite and helpful. My name is Ann Marshall
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AT&T

Customer service issue
Reported by GetHuman-tweedyan
May 17th, 2018 - 10 mons ago
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GetHuman-tweedyan started working on this issue
May 17th, 2018 5:22pm