cant use email address to reset password

GetHuman743362's customer service issue with AT&T from June 2018

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The issue in GetHuman743362's own words
The problem: cant use email address to reset password
GetHuman743362 did not yet indicate what AT&T should do to make this right.
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Customer service issue
Reported by GetHuman743362
Jun 2nd, 2018 - 8 mons ago
I have an issue with AT&T too
Seen by 4 customers so far
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Items needed
Phone number
Account number
Account PIN
Account email
Service address
IMEI number
GetHuman743362 started working on this issue
Jun 2nd, 2018 8:08pm
GetHuman743362 confirmed the issue is fixed. Hooray!
Jun 5th, 2018 9:22pm