WalMart Customer FAQ

For the hard-to-shop-for person on your list, a Walmart gift card is an excellent way to allow the recipient to purchase what they want while showing you are thinking of them. Walmart gift cards can be purchased online and sent to someone via email or regular mail. Gift cards can also be purchased at any Walmart store and hand-delivered to the recipient.

If you've lost or can't remember your Walmart account number, you can track it down a couple of different ways. The easiest method is simply to contact Walmart customer service. You can also visit a customer service desk at a Walmart store or check your email for a message containing this information–or information about changing your login/password so you can access the information. You can also check your Walmart printed and mailed statements.

This guide helps Walmart customers with returning online and in-store purchases. Online customers can use their Walmart account to print a free shipping label and track the progress of their return. In-store shoppers can also can the Walmart app or Walmart.com to start their return online, for a smoother in-store customer service experience.

Yes, you can return items purchased online to a physical Walmart store. Be sure to bring your order confirmation email or receipt, and if possible, the item in its original packaging. Some restrictions may apply, so it's best to check the specific return policy for the item you're returning.

This guide helps Walmart customers with returning online and in-store purchases. Online customers can use their Walmart account to print a free shipping label and track the progress of their return. In-store shoppers can also can the Walmart app or Walmart.com to start their return online, for a smoother in-store customer service experience.