The question we are asked most often is about how to talk to WalMart customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How do I talk to a customer service representative?
To talk to a customer service representative, you can use the link to the most up-to-date contact information right here on this page.
Asked Oct 25, 2024 11:16 AM
i am having trouble logging into my walmart account because i forgot password
If you've forgotten your Walmart account password, you can reset it by clicking on the "Forgot Password?" link on the login page. Then, follow the instructions to receive a password reset email. Use the link in the email to create a new password.
Asked Aug 13, 2024 5:07 PM
Being overcharged for membership
If you believe you were overcharged for a Walmart membership, you should review your account details and recent transactions. Mistakes can happen, and it's possible there might be an error that needs to be corrected. For the most up-to-date contact information to resolve this, follow the link provided on this page.
Asked Jul 22, 2024 6:52 PM
Received wrong quantity and wrong item
We're sorry to hear that. If you received the wrong quantity or item, you can initiate a return or exchange through the Walmart website or mobile app. Go to your order history, select the problematic order, and follow the steps for returns. You may also visit a nearby Walmart store with your receipt to resolve the issue.
Asked Jul 16, 2024 1:33 AM
I can't create an account online
If you are experiencing issues creating an account online, ensure all required fields are completed correctly and that you are using a valid email address. Try clearing your browser cache or using a different browser.
We look to the WalMart issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.