The question we are asked most often is about how to talk to WalMart customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Yes, you can return items purchased online to a Walmart store. Just bring the item along with the packing slip or receipt to the store, and our associates will assist you with the return process.
Asked Feb 10, 2026 10:03 PM
How do I pay with two payment cards
At WalMart, you can typically use two forms of payment during checkout. When you reach the payment section, select your first payment method and enter the amount you'd like to use from that card. Then, choose your second payment method for the remaining balance. However, some locations or online orders may have specific restrictions, so it's best to check the guidelines while checking out.
Asked Feb 9, 2026 7:44 PM
Can i return an item ordered on line to a Walmart store
Yes, items ordered online can typically be returned to a Walmart store. Make sure to bring your receipt or order confirmation, and check if the item is eligible for return based on Walmart's return policy.
Asked Dec 28, 2025 9:18 PM
I never received my order. It was marked delivered on October 1, 2025. I cannot find a delivery picture.
If your order was marked as delivered but you haven't received it, we recommend checking around your delivery area, including porches, garages, or with neighbors. Sometimes packages may be left in a different location than expected. If you still can't find it, please refer to the most up-to-date contact information provided on this page for assistance with your order.
Asked Oct 4, 2025 8:13 AM
I ordered item off the Walmart app can I return it to a physical store or exchange the item
Yes, items ordered through the Walmart app can typically be returned or exchanged at a physical Walmart store. Make sure to bring the item, along with the packing slip or receipt, to facilitate the return or exchange process. Keep in mind that some items may have specific return policies, so it's best to check the details regarding your specific purchase.
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