The question we are asked most often is about how to talk to Uber customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Uber says that my device can no longer make new Uber accounts and that is fine but it also will not let me back into my account that has Uber cash available on it
If you're unable to access your existing Uber account, it's important to resolve the issue directly through the app or website where you can find guidance on account recovery. For specific help regarding access to your account and your Uber Cash, please refer to the support section for the most relevant information. There's a link to the most up-to-date contact information right here on this page as well.
Asked Nov 4, 2024 8:16 PM
Я водій Убер,я не можу ввійти в свій обліковий запис запитує восьми значний резервний код
Якщо ви не можете ввійти у свій обліковий запис і вам потрібен восьмизначний резервний код, спробуйте перевірити вашу електронну пошту або телефон на наявність цього коду. Цей код надсилається для підтвердження вашої особи під час входу. Якщо у вас виникли подальші проблеми, будь ласка, зверніться до розділу підтримки на цій сторінці для отримання допомоги з вашим обліковим записом.
Asked Sep 7, 2024 3:14 AM
My account has been changed to motorcycle from bicycle
You can change your vehicle type back to a bicycle in the Uber app. Go to the "Account" section, select "Vehicles", and choose the appropriate vehicle type.
Asked Jul 15, 2024 12:14 AM
How do I contact Uber billing regarding their emails to pay a cancelation fee of $25 for a driver that never arrived to pick me up?
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 11, 2024 10:33 PM
I was charged double on the same fare
If you believe you were charged double for the same fare, check your trip history for duplicate charges. It's possible that a temporary authorization hold was placed on your account, which should be reversed automatically. If the issue remains unresolved, you can report the incorrect fare within the app by selecting the appropriate trip and describing the issue.
We look to the Uber issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.