The question we are asked most often is about how to talk to Uber customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
My account has been changed to motorcycle from bicycle
You can change your vehicle type back to a bicycle in the Uber app. Go to the "Account" section, select "Vehicles", and choose the appropriate vehicle type.
Asked Jul 15, 2024 12:14 AM
How do I contact Uber billing regarding their emails to pay a cancelation fee of $25 for a driver that never arrived to pick me up?
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 11, 2024 10:33 PM
I was charged double on the same fare
If you believe you were charged double for the same fare, check your trip history for duplicate charges. It's possible that a temporary authorization hold was placed on your account, which should be reversed automatically. If the issue remains unresolved, you can report the incorrect fare within the app by selecting the appropriate trip and describing the issue.
Asked Jul 6, 2024 12:32 AM
How do I get in touch with the driver after calling twice with no answer
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jun 24, 2024 1:07 AM
I got sms from uber with a code, but i have no account.
What to do?
If you've received an Uber code via SMS but don't have an account, it's likely that someone may have accidentally entered your phone number while trying to log in or set up an account. Don't worry, your personal information is safe. This code shouldn't affect your phone or personal data in any way. Simply disregard the message. However, if this issue persists or if you start receiving multiple messages, it would be advisable to reach out directly to Uber's support for help addressing the issue.