To whom this may concern:*My name is James Edwards. Recently I've been receiving phone...
GetHuman-imij's customer service issue with Verizon FiOS from October 2018
Help with my Verizon FiOS issue
First: share to improve GetHuman-imij's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-imij to get a Verizon FiOS rep on the line!
Always use the GetHuman Phone tocall Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-imij may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-imij's own words
To whom this may concern:*My name is James Edwards. Recently I've been receiving phone calls from solicitors on both my cell phone and home phone and these people are asking for me BY NAME.The only account that I use my real given name(James Edwards) is my Verizon Fios account, which means they got that information from you in some manner or another. I DO NOT want my personal information disseminated from FIOS in any manner shape or form without my permission or knowledge. Thank you.*Sincerely,*James Edwards
GetHuman-imij did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
How GetHuman-imij fixed the problem
We are waiting for GetHuman-imij to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.