I was looking for the veterans discount online for my existing account. I was clicking...

GetHuman1316600's customer service issue with Verizon FiOS from October 2018

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PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Tip from another customer
Lowering a bill can be quite difficult but if you have been with a company longer they are more likely able to help you save.
The issue in GetHuman1316600's own words
I was looking for the veterans discount online for my existing account. I was clicking on one verizon site after another searching. I received an email about ** minutes later saying I placed an renewal order changing my services and paying more. I called customer service and was told that there was nothing that could be done. WHY would I change service with * months remaining on my contract and lower the speed of my internet from ** to ** and reduce the number of networks available all at a higher cost? I want my original services and pricing returned
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Verizon FiOS

Customer service issue
Reported by GetHuman1316600
Oct 11th, 2018 - a mon ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 1 customer so far
Similar issue to 2328 others
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Timeline
GetHuman1316600 started working on this issue
Oct 11th 1:33am