I can't pay my bill. Your website is experiencing problems b*c I have been trying to p...

GetHuman758730's customer service issue with Verizon FiOS from June 2018

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Help with my Verizon FiOS issue
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GetHuman758730's next move: talk to a Verizon FiOS rep without waiting on hold.
Always use the GetHuman Phone tocall Verizon FiOS. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman758730 may need:
PIN on Account, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
Tip from another customer
If you are having technical issues please reset your modem or device by turning it off for 15 - 30 seconds and then turning it back on. If the issue stays then you should call support.
The issue in GetHuman758730's own words
I can't pay my bill. Your website is experiencing problems b*c I have been trying to pay my bill for over an hour. I've used TWO cellphones and my laptop.
GetHuman758730 did not yet indicate what Verizon FiOS should do to make this right.
I have an issue with Verizon FiOS too
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Verizon FiOS

Customer service issue
Reported by GetHuman758730
Jun 7th, 2018 - 5 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 4 customers so far
Similar issue to 441 others
0 customers following this
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Timeline
GetHuman758730 started working on this issue
Jun 7th 3:45am