No internet connection. Red globe light on router. White WiFi light on router. Already...

GetHuman629217's customer service issue with Verizon FiOS from April 2018

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1 following
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The issue in GetHuman629217's own words
No internet connection. Red globe light on router. White WiFi light on router. Already unplugged and checked cables.
GetHuman629217 did not yet indicate what Verizon FiOS should do to make this right.
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Verizon FiOS

Customer service issue
Reported by GetHuman629217
Apr 25th, 2018 - 7 mons ago
I have an issue with Verizon FiOS too
Not resolved
Seen by 38 customers so far
Similar issue to 2834 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security