It doesn't show I owe anything - Find out about my bill - Now it says I'm late on payment

GetHuman369601's customer service issue with Verizon FiOS from April 2018

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Find out about my bill ... It doesn't show I owe anything
Now it says I'm late on payment
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Verizon FiOS

Internet billing
Customer service issue
Reported by GetHuman369601
Apr 20th, 2018 - 3 mons ago
I have an issue with Verizon FiOS too
Fixed
Seen by 3 customers so far
Similar issue to 909 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman369601 started working on this issue
Apr 20th 3:12pm
GetHuman369601 confirmed the issue is fixed. Hooray!
Apr 20th 4:42pm