Designated pickup spot does not exist

GetHuman-wiltub's Dispute a Charge issue with Uber from March 2021

Help with my Uber issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-wiltub's own words
get home ... Called an Uber from Milam Supermarket, located at ***th St Shopping Center, a strip mall. App said to wait at Bank United. There is no Bank United at the shopping center, Uber driver quickly left before I was able to explain to him where I was. I was charged $*.** for this non-ride on March *rd. I don't think I should be charged. Furthermore, I'd like Uber to establish a newly designated pickup point at this location. Bank United may have existed there at one time, but is not there now. Thank you for your attention.
the designated pickup spot no longer exists
getting full refund
three years
How GetHuman-wiltub fixed the problem

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Dispute a Charge issue
Reported by GetHuman-wiltub
Mar 23rd, 2021 - 2 months ago
Seen by 15 customers so far
Similar issue to 7537 others
0 customers following this
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GetHuman-wiltub started working on this issue
Mar 23rd 2:08pm
GetHuman-wiltub indicated the issue is not fixed yet.
Mar 23rd 7:10pm
GetHuman-wiltub shared this issue with your circles on Google+
Mar 23rd 7:11pm
GetHuman-wiltub confirmed the issue is fixed. Hooray!
Mar 27th 11:20pm

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