I haven't had my Uber account for over two years. I was told that all of my credit card...

GetHuman-azuea's Account Access issue with Uber from December 2019

Help with my Uber issue
First: share to improve GetHuman-azuea's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-azuea may need:
Email address, Phone number, and Full name
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-azuea's own words
I haven't had my Uber account for over two years. I was told that all of my credit card information was removed. I received a text at * this morning giving me a code for Uber. I believe my account is hacked and if they have any of my credit card information I could be in trouble. I can't find a way to reach them.

GetHuman-azuea did not yet indicate what Uber should do to make this right.

How GetHuman-azuea fixed the problem

We are waiting for GetHuman-azuea to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Uber

Account Access issue
Reported by GetHuman-azuea
Dec 16th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 8590 others
0 customers following this

Timeline

GetHuman-azuea started working on this issue
Dec 16th, 2019 4:17pm