I have three issues. First, I had the wrong card in Apple Pay and received an email not...

GetHuman4026046's Dispute a Charge issue with Uber from December 2019

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4026046's own words
I have three issues. First, I had the wrong card in Apple Pay and received an email notification that the charge didn’t go through. I’m not sure how to make payment for a past ride, and the site the email directed me to didn’t allow me to connect. Second, I had a wait time charge despite the fact that my driver came ** minutes early based on the Uber app estimate. I arrived at my destination before the driver was even supposed to arrive. Third, GET A PHONE NIMBER FOR CUSTOMER SERVICE ISSUES LIKE THIS. YOUR COMMUNICATION METHOD IS A JOKE. NO EXCUSED FOR SUCH A LARGE COMPANY!

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Uber

Dispute a Charge issue
Reported by GetHuman4026046
Dec 2nd, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 8535 others
0 customers following this

Timeline

GetHuman4026046 started working on this issue
Dec 2nd, 2019 4:47pm