My rating hasn’t changed for years* I don’t think this is a correct measurement

GetHuman511926's customer service issue with Uber from August 2019

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The issue in GetHuman511926's own words
The problem: My rating hasn’t changed for years* I don’t think this is a correct measurement
GetHuman511926 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
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Uber

Customer service issue
Reported by GetHuman511926
Aug 12th, 2019 - 7d ago
I have an issue with Uber too
Not resolved
Seen by 8 customers so far
Similar issue to 44634 others
0 customers following this
Timeline
GetHuman511926 started working on this issue
Aug 12th 4:16pm