First time I used Uber, no one told me to ask for ride same day. I put my ride in and...

GetHuman-rmawalk's customer service issue with Uber from February 2019

Help with my Uber issue
Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-rmawalk's own words
First time I used Uber, no one told me to ask for ride same day. I put my ride in and someone was on the way when I wanted the ride for tomorrow. I called the driver and explained and cancelled. Then another driver showed up and I called him and again explained he was *nd driver sent and I didn't need ride today. He cancelled. I have * charges on my card for a ride I didn't need. How do I get them off.
GetHuman-rmawalk did not yet indicate what Uber should do to make this right.
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Customer service issue
Reported by GetHuman-rmawalk
Feb 7th, 2019 - 3 mons ago
I have an issue with Uber too
Seen by 2 customers so far
Similar issue to 31469 others
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GetHuman-rmawalk started working on this issue
Feb 7th 11:00pm
GetHuman-rmawalk confirmed the issue is fixed. Hooray!
Feb 24th 9:11pm