Uber doesn’t address my complaint in the app. I was offer **% discounts on my fares if...

GetHuman1720146's customer service issue with Uber from December 2018

25858 similar
0 following
Help with my Uber issue
First: share to improve GetHuman1720146's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1720146 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1720146's own words
Uber doesn’t address my complaint in the app. I was offer **% discounts on my fares if I paid with Venmo. I did and they also say if I added a tip they will give me a Starbucks drink. Now they don’t want to honor the promotion and they say I have multiple accounts, which is a lie, because I tried to sign for another account to show them what they said was impossible and it gave an error message saying my email account was in use. I contacted them to fix this issue, but they just ignore me and gave me a poor excuse. Saying that I violated the rules having multiple accounts which is crazy, cause that’s not possible .
GetHuman1720146 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1720146 fixed the problem
We are waiting for GetHuman1720146 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1720146 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1720146
Dec 9th, 2018 - 5 mons ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 25858 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
GetHuman1720146 started working on this issue
Dec 9th, 2018 12:08am