Hello my name is Gisela Rivera I’ve been riding Uber for years now and never had any is...

GetHuman1711454's customer service issue with Uber from December 2018

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The issue in GetHuman1711454's own words
Hello my name is Gisela Rivera I’ve been riding Uber for years now and never had any issues until this morning. I requested my ride as I usually do (shared) I was walking trying to find the spot location when the driver me calling on the phone upset telling where I was I told her I’m there I was just a few steps away just trying to figure out which car was it. When she told me in a rude way well I don’t see you. I told her you don’t need to treat me this way and walk to the car and told her please cancel the ride. I was not going to get in a vehicle with a person that is already upset at you. I just need to get my money back please! I really appreciate it.
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Uber

Customer service issue
Reported by GetHuman1711454
Dec 7th, 2018 - 5 mons ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 25685 others
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Timeline
GetHuman1711454 started working on this issue
Dec 7th, 2018 5:51pm