I have not used UBER for the last *-* years. I'm back in US and want to restart my ser...

GetHuman1684247's customer service issue with Uber from December 2018

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Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1684247's own words
I have not used UBER for the last *-* years. I'm back in US and want to restart my service. I have tried Uber help but keep getting the same boilerplate response that does not help. *Issues:**. The email address filed with Uber has hacked a couple of years ago and is no longer active or accessible.**. I forgot my password. UBER will send instructions for resetting the password but only to the email address affiliated to my account and phone. I need them to change my old email address to the new one. **. My phone number has not changed.
GetHuman1684247 did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman1684247
Dec 4th, 2018 - 2 mons ago
I have an issue with Uber too
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Timeline
GetHuman1684247 started working on this issue
Dec 4th, 2018 12:17am