I attempted to sign up for Uber, but I was unable to because my email is already in use...

GetHuman1685816's customer service issue with Uber from December 2018

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Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1685816's own words
I attempted to sign up for Uber, but I was unable to because my email is already in use apparently. I have never used uber or uber eats. To reset my password, I need to provide a phone number associated with the account. I have not attempted to register with Uber since I got my new number in July. Six years prior to July I did not have a US number because I lived in China. My email is *****@***.com.
GetHuman1685816 did not yet indicate what Uber should do to make this right.
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Customer service issue
Reported by GetHuman1685816
Dec 4th, 2018 - a mon ago
I have an issue with Uber too
Not resolved
Seen by 3 customers so far
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GetHuman1685816 started working on this issue
Dec 4th, 2018 6:15am