I was waiting for my confirmed ride, saw him and then he pulled away without a rider an...
GetHuman-conniejk's customer service issue with Uber from December 2018
Help with my Uber issue
First: share to improve GetHuman-conniejk's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-conniejk's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-conniejk will want to follow the link below to head to their help center. We will check on GetHuman-conniejk later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-conniejk may need:
Email address, Phone number, and Full name
The issue in GetHuman-conniejk's own words
I was waiting for my confirmed ride, saw him and then he pulled away without a rider and cancelled the trip. I had to order another driver. Why would he do that? On the next driver I did not put my destination and he had to ask me for it. He suggested maybe the guy didn’t want to drive to where I needed to go. If you are hanging around the IAH airport you might have to make a trip to The Woodlands hardly a high crime area.
GetHuman-conniejk did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-conniejk fixed the problem
We are waiting for GetHuman-conniejk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.