I've never used uber and I have * charges on my credit card, I don't have an account so...

GetHuman1655516's customer service issue with Uber from November 2018

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GetHuman1655516's next move: go to the Uber help center.
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Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman1655516's own words
I've never used uber and I have * charges on my credit card, I don't have an account so I can't log in. My credit card is now hacked and it's the holiday season. The charges are from another country and this is ridiculous that no one can help! Not everyone solely relies on apps to solve problems, you still need humans to respond to complaints and your company makes it extremely difficult to do so. I would never use a company i can't talk to an actual PERSON!
GetHuman1655516 did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman1655516
Nov 29th, 2018 - 6 mons ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 24705 others
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Timeline
GetHuman1655516 started working on this issue
Nov 29th, 2018 8:09pm