I’ve been riding uber but this is the first time we encountered this very rude driver...
GetHuman-jfd_'s customer service issue with Uber from November 2018
Help with my Uber issue
First: share to improve GetHuman-jfd_'s odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jfd_'s next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jfd_ will want to follow the link below to head to their help center. We will check on GetHuman-jfd_ later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jfd_ may need:
Email address, Phone number, and Full name
The issue in GetHuman-jfd_'s own words
I’ve been riding uber but this is the first time we encountered this very rude driver, and we were even charged extra for waiting,well first he didn’t even go to the exact location, then he called us that he’s there already and we’ve been waiting for *mins already because he went to the back gate of the apartment, he called us back and saying that he’s there again so we’ve waited for another * mins. Then he called us again and talked to me Really rude and gave us an really bad attitude, and to think he has to talk nicely and patiently with the passengers, If there’s negative *** to rate him I would do that, please give attention to this matter thank you. He has a Nissan Leaf *MBP***
GetHuman-jfd_ did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-jfd_ fixed the problem
We are waiting for GetHuman-jfd_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.