Uber Customer FAQ

If you've received an Uber code via SMS but don't have an account, it's likely that someone may have accidentally entered your phone number while trying to log in or set up an account. Don't worry, your personal information is safe. This code shouldn't affect your phone or personal data in any way. Simply disregard the message. However, if this issue persists or if you start receiving multiple messages, it would be advisable to reach out directly to Uber's support for help addressing the issue.

Désolé d'apprendre que vous avez des difficultés à commander un Uber avec votre carte. Il y a quelques raisons possibles pour cela. Par exemple, votre carte peut être refusée par le système pour plusieurs raisons, telles qu'une expiration, une saisie incorrecte des détails de la carte, des fonds insuffisants ou votre banque bloquant l'opération pour des raisons de sécurité. Assurez-vous que vos détails de carte sont exacts et à jour sur votre compte Uber. Si le problème persiste, nous vous recommandons de contacter votre banque pour vous assurer qu'elle n'empêche pas la transaction.

Generally, Uber requires that its drivers in Canada must hold a valid Canadian driver's license. However, regulations may vary depending on the specific province. For example, in some cases, an international driving permit alongside your home country's license may be acceptable for a short period. Yet, if you plan on driving extensively or long-term, acquiring a local license is typically recommended. Remember, this is general advice, it's always best to clarify with the local transport authorities or with Uber directly to understand the exact requirements.

Yes, you can use an international driving license to sign up as an Uber driver provided it is valid and meets the country's specific requirements where you want to drive. It's important to note that the regulations may vary depending on the local laws, and apart from your driving license, you might need other documentation such as proof of residency, a background check, and vehicle insurance. Please make sure to check the Uber website for the specific driver requirements in your country.

عذراً، ولكن Uber لا تقدم دعمًا هاتفيًا مباشرًا للركاب. ولكن بإمكانك الإبلاغ عن الهاتف المفقود من خلال التطبيق نفسه أو عن طريق موقع الويب الخاص بهم. اذهب إلى القسم "الرحلات" ، واختر الرحلة التي فقدت فيها هاتفك، ثم انقر على "لقد فقدت شيئًا"، واتبع الخطوات اللازمة للإبلاغ عن الهاتف المفقود. يمكنك أيضا أن تراسل Uber على دعم المشتركين عبر البريد الإلكتروني.