I requested a ride, I get a message saying the driver would be there in * mins I told t...

GetHuman1484818's customer service issue with Uber from November 2018

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The issue in GetHuman1484818's own words
I requested a ride, I get a message saying the driver would be there in * mins I told the driver that I was standing by a waterfront, then I get a message that the driver was passing up truxel which I’m standing outside the whole time then I get a message that the ride was cancelled, I had to call another ride and I was looking at my charges and seen that the first call charged me $* for the driver waiting more than five minutes but the driver never came I was standing outside the entire time so I’m disputing that fee
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Uber

Customer service issue
Reported by GetHuman1484818
Nov 3rd, 2018 - a mon ago
I have an issue with Uber too
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Timeline
GetHuman1484818 started working on this issue
Nov 3rd 8:38pm