My Visa was charged twice on Oct *. I have never used an uber. I believe that my grandd...

GetHuman-dkuni's customer service issue with Uber from October 2018

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The issue in GetHuman-dkuni's own words
My Visa was charged twice on Oct *. I have never used an uber. I believe that my granddaughter may have used my card. She is under age and in a group home. We need to know immediately where these two trips were picked up and dropped off. Trip numbers are *B*F* and DSV*K. both charged to my visa ending in ****. Once again my Granddaughter is in a group home for mental illness and its very important for us to know if it was her. Also again she is under age and should have never been picked up if thats the case.*I also need a contact number for your company.
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Customer service issue
Reported by GetHuman-dkuni
Oct 20th, 2018 - 3 mons ago
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GetHuman-dkuni started working on this issue
Oct 20th, 2018 9:15pm