Hello- I requested an Uber last evening at approximately *:**pm EST. The driver was sti...
GetHuman1374984's customer service issue with Uber from October 2018
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The issue in GetHuman1374984's own words
Hello- I requested an Uber last evening at approximately *:**pm EST. The driver was still ** mins from my home when HE cancelled the ride and then charged me for his "inconvenience"! His name is Egnacio (QBG**G), and the ride was in Hilton Head, SC. This is very disappointing. I have always had good service and am a regular rider. I believe the fee has been adjusted, but I feel this individual is very dishonest and should not be allowed to drive for your company. It's likely I am not the only person he has done this to. If you have questions, please feel free to contact me. *Regards,*Susan
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