Hello- I requested an Uber last evening at approximately *:**pm EST. The driver was sti...

GetHuman1374984's customer service issue with Uber from October 2018

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The issue in GetHuman1374984's own words
Hello- I requested an Uber last evening at approximately *:**pm EST. The driver was still ** mins from my home when HE cancelled the ride and then charged me for his "inconvenience"! His name is Egnacio (QBG**G), and the ride was in Hilton Head, SC. This is very disappointing. I have always had good service and am a regular rider. I believe the fee has been adjusted, but I feel this individual is very dishonest and should not be allowed to drive for your company. It's likely I am not the only person he has done this to. If you have questions, please feel free to contact me. *Regards,*Susan
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Customer service issue
Reported by GetHuman1374984
Oct 19th, 2018 - 3 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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GetHuman1374984 started working on this issue
Oct 19th, 2018 12:41pm