this past friday i requested an uber to my job form rego park, ny. The driver accepted...
GetHuman-iquetzlv's customer service issue with Uber from October 2018
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The issue in GetHuman-iquetzlv's own words
this past friday i requested an uber to my job form rego park, ny. The driver accepted and only a minute later he sent me a message saying for me to cancel and find another driver because he had gotten in a car accident. I replied i hope he was well but i wanted him to cancel on his end because i did not want to get charged the $* fee. he was not responsive after that message. i had to cancel and find another driver and now i am left with the $* fee. please fix this and create a workflow to avoid these type of issues in the future for the uber rider community. i am sure this is not the first customer that complaints about this. the drivers info T******C.
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