Right when I got in my Uber, a police officer pulled him over and asked him to get out...

GetHuman-eahaslun's customer service issue with Uber from October 2018

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The issue in GetHuman-eahaslun's own words
Right when I got in my Uber, a police officer pulled him over and asked him to get out of the vehicle. The uber driver had not accepted on his phone that he had picked me up, so I had to go into the app and cancel the trip myself so that I could get out of the car and find another means of transportation. I was charged the $* cancellation fee. When I try to dispute it in the app, all it says is that "my cancellation fee was already adjusted for this trip", however, I can see on my credit card statement that I was charged $* and have yet to be refunded. This incident happened * days ago so you would think I would be refunded by now.
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Uber

Customer service issue
Reported by GetHuman-eahaslun
Oct 11th, 2018 - a mon ago
I have an issue with Uber too
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GetHuman-eahaslun started working on this issue
Oct 11th 6:28pm