Driver , Licheng never arrived at my address and cancelled the ride resulting in a...

GetHuman1221430's customer service issue with Uber from September 2018

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This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman1221430's own words
Driver , Licheng never arrived at my address and cancelled the ride resulting in a $*.** cancellation fee. I am requesting a refund.
GetHuman1221430 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
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Uber

Customer service issue
Reported by GetHuman1221430
Sep 28th, 2018 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 1 customer so far
Similar issue to 16451 others
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Timeline
GetHuman1221430 started working on this issue
Sep 28th 5:44am