My confirmation email shows that my scheduled pickup was for **:**-**:**pm. I arrived...

GetHuman-lnyannuc's customer service issue with Uber from September 2018

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This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-lnyannuc's own words
My confirmation email shows that my scheduled pickup was for **:**-**:**pm. I arrived at the location at **:**. I didn’t see my driver and called him. He didn’t pick up. And then I called again and then he answered and the car was shut off, parked in a spot. I got in the car at **:**. Im now seeing on my receipt that I was charged a $*.** wait time. Why am I being charged for such? The driver never explained nor was I notified of such. Please remove it.
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Customer service issue
Reported by GetHuman-lnyannuc
Sep 28th, 2018 - 3 mons ago
I have an issue with Uber too
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Seen by 5 customers so far
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GetHuman-lnyannuc started working on this issue
Sep 28th 4:13am