My Uber Driver took me to the wrong location. I told him I was going to McLean's Hosp...

GetHuman1190326's customer service issue with Uber from September 2018

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The issue in GetHuman1190326's own words
My Uber Driver took me to the wrong location. I told him I was going to McLean's Hospital in Belmont. I mentoned it several times, but when I looked up to see where we were, we were in Southborough. The driver said that was my last destination and he thought it was my home. When I went to use Uber the other day, it said I owed ***.** dollars. I did not men to pay it because I don't have much money and am also homeless for the last * monhs. Can you please help me get the $***.** baack* i spoke with someone at uber a few months ago and they said they would refund the money, but they haven't!My phone number is ***-***-**** Thank you, Janice Lorini
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Uber

Customer service issue
Reported by GetHuman1190326
Sep 24th, 2018 - 2 mons ago
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GetHuman1190326 started working on this issue
Sep 24th 3:08pm