Over an hour on the Uber app trying to get to class and only way I can pay is with cash...

GetHuman-dasanigr's customer service issue with Uber from August 2018

Help with my Uber issue
The issue in GetHuman-dasanigr's own words
Over an hour on the Uber app trying to get to class and only way I can pay is with cash and I'm late for class now because this app is insufficient and it doesn't help me at all and I need to get in contact immediately with someone who can pick me up and drop me off but every time I tried to there is no payment option for me it even took me forever to try to find someone who can help me because the app again is not sufficient enough
GetHuman-dasanigr did not yet indicate what Uber should do to make this right.
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Uber

Customer service issue
Reported by GetHuman-dasanigr
Aug 28th, 2018 - 2 mons ago
I have an issue with Uber too
Fixed
Seen by 3 customers so far
Similar issue to 12400 others
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GetHuman-dasanigr started working on this issue
Aug 28th 3:33pm
GetHuman-dasanigr indicated the issue is not fixed yet.
Aug 28th 3:34pm