I was charged a cancellation fee on Sunday morning at **.** of £* due to the fact that...

GetHuman-isabelll's customer service issue with Uber from August 2018

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The issue in GetHuman-isabelll's own words
I was charged a cancellation fee on Sunday morning at **.** of £* due to the fact that me and my Uber driver were unable to find each other. I was looking through my bank statement at realised that Uber charged me £** instead of £*. I am very frustrated because I’ve been trying to get in contact with Uber customer support but no one seems to be answering my question as to why I’ve been charged £** instead of being charged £*. *I look in forward to your response *Baby
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Uber

Customer service issue
Reported by GetHuman-isabelll
Aug 26th, 2018 - 3 mons ago
I have an issue with Uber too
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GetHuman-isabelll started working on this issue
Aug 26th 7:38am