I left my keys in my Uber's car and I followed the instructions on the app to contact m...

GetHuman1035513's customer service issue with Uber from August 2018

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The issue in GetHuman1035513's own words
I left my keys in my Uber's car and I followed the instructions on the app to contact my driver and bring back my keys. He brought them to me the next day, but now Uber isn't charging me the $** return lost item fee to compensate my driver. How does Uber even know that he drove out here if it wasn't an official trip? I'm really frustrated that my driver isn't getting compensated for this. And for such an easy fix there is no one I can call or contact to get this resolved......
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Uber

Customer service issue
Reported by GetHuman1035513
Aug 25th, 2018 - 3 mons ago
I have an issue with Uber too
Not resolved
Seen by 1 customer so far
Similar issue to 12078 others
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Timeline
GetHuman1035513 started working on this issue
Aug 25th 4:13pm