I was charged ***.** for a trip I did not take. *This occurred on August **, ****.*I wa...

GetHuman-virtualm's customer service issue with Uber from August 2018

7 views
 | 
10509 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman-virtualm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-virtualm's next move: try the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-virtualm will want to follow the link below to head to their help center. We will check on GetHuman-virtualm later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-virtualm may need:
Email address, Phone number, and Full name
The issue in GetHuman-virtualm's own words
I was charged ***.** for a trip I did not take. *This occurred on August **, ****.*I was also charged *.**, for cancelling the same trip.*The issue was going to was Dulles airport, I requested Uber, I inadvertently put in my address that matched an address in New Jersey or Pennsylvania. I live in Arlington Va.*I ended up taking a cab. From my address. *The Uber driver called me and I told him it was an error.*Today I checked my account and discovered the ***.** charge.*Please take it off immediately.
GetHuman-virtualm did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-virtualm fixed the problem
We are waiting for GetHuman-virtualm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-virtualm fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-virtualm
Aug 11th, 2018 - a yr ago
I have an issue with Uber too
Not resolved
Seen by 7 customers so far
Similar issue to 10509 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-virtualm started working on this issue
Aug 11th, 2018 10:12pm