I took * trips with Uber today:**) Trip *CBA* at **:** with Mark* charge $*.** - co...

GetHuman968648's customer service issue with Uber from August 2018

Help with my Uber issue
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman968648's own words
I took * trips with Uber today:**) Trip *CBA* at **:** with Mark* charge $*.** - correct**) Trip *KZIS at **:** with Adnane* charge $*.** - corrrect*** trips NOT taken that I have been charged for:**) Trip RWKMM with Michael was CANCELLED by DRIVER (not me) and as a result, I was late for a Dr's appt. Charged $*.****) Trip RWKMM at *:** was never requested by me. I was home well before then by driver Adnane.*Charged $*.****If the refunds are not issued, I will dispute the charges with my credit card company and you can deal with their dispute department.*I would like to be and *expect* to be refunded for both trips.**Celeste Snidow
GetHuman968648 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman968648 fixed the problem
I pulled up Uber Help on the Uber website explaining my problem in detail including Trip "numbers" actually taken with correct charges* and Trip "numbers" and charges NOT taken. My problem has been resolved.
Please help with my Uber issue
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman968648
Aug 8th, 2018 - 7 mons ago
I have an issue with Uber too
Fixed
GetHuman968648 shared how to fix
Seen by 4 customers so far
Similar issue to 10178 others
0 customers following this
Items needed
Email address
Phone number
Full name
Timeline
GetHuman968648 started working on this issue
Aug 8th, 2018 10:40pm
GetHuman968648 indicated the issue is not fixed yet.
Aug 9th, 2018 1:58am
GetHuman968648 confirmed the issue is fixed. Hooray!
Aug 9th, 2018 9:38pm