I am writing to complain about a ride that was place on your app for a driver on Firday...

GetHuman-luvconst's customer service issue with Uber from July 2018

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The issue in GetHuman-luvconst's own words
I am writing to complain about a ride that was place on your app for a driver on Firday June **, **** in Newark NJ. The driver pass my address why I was outside my house awaiting him, and no my surprise the driver went ahead and cancelled my trip why awaiting him and my account was charge. My concern is I didn't cancel my ride so why was my account charge? Some of the Uber driver pass my address and stop by four * other houses before mine to pick up, so why am I using my address and been pick up some distance away from mine home. Please let me know.
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Uber

Customer service issue
Reported by GetHuman-luvconst
Jul 3rd, 2018 - a yr ago
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Timeline
GetHuman-luvconst started working on this issue
Jul 3rd, 2018 8:25pm
GetHuman-luvconst indicated the issue is not fixed yet.
Jul 7th, 2018 5:46am