My phone died while my trip was booked so I was unable to contact my driver for the Ube...

GetHuman-ijeomat's customer service issue with Uber from June 2018

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The issue in GetHuman-ijeomat's own words
My phone died while my trip was booked so I was unable to contact my driver for the Uber. He cancelled the trip which was $*. However, I see a charge in my bank account for a trip I did not take ( $**.**) and I would like to have that refunded.
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Uber

Customer service issue
Reported by GetHuman-ijeomat
Jun 26th, 2018 - 6 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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Timeline
GetHuman-ijeomat started working on this issue
Jun 26th 1:32am