I have downloaded the uber app because someone bought me a $** card to use I added the...

GetHuman815107's customer service issue with Uber from June 2018

Help with my Uber issue
I have downloaded the uber app because someone bought me a $** card to use I added the card but it is not working my amount went from $** to $** and i had no ride!!! The app wont even accept my debit card!!!! You took my money from my gift card but never went through with anything else!!!! I want my money back or my free ride. Ill call the BBB and make a complaint if something is not done. I had to call off work because of this. Please resolve this I am furious!!!
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Customer service issue
Reported by GetHuman815107
Jun 24th, 2018 - 2 mons ago
I have an issue with Uber too
Fixed
Seen by 5 customers so far
Similar issue to 6014 others
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GetHuman815107 started working on this issue
Jun 24th 4:32am
GetHuman815107 indicated the issue is not fixed yet.
Jun 24th 8:24am
GetHuman815107 indicated the issue is not fixed yet.
Jun 24th 6:30pm