I purchased gift card at Safeway tried to add funds to the app by typing in card number...

GetHuman788557's customer service issue with Uber from June 2018

4 views
 | 
5076 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman788557's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman788557's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman788557 will want to follow the link below to head to their help center. We will check on GetHuman788557 later to make sure it's all set or try to help escalate.
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman788557's own words
I purchased gift card at Safeway tried to add funds to the app by typing in card number. After I entered card number it went directly to a screen giving me notice that my account was disabled. Funds were never credited nor used and I have confirmation from Safeway of purchase and I am told by Safeway rep They could not refund me unless I make a transaction dispute through Uber and then receive a confirmation number*receipt of the filed dispute. Not sure who does the refund but I would like one my name is Katty Ruiz the gift card * ******************* purchased *********
GetHuman788557 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman788557 fixed the problem
We are waiting for GetHuman788557 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman788557 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman788557
Jun 15th, 2018 - 9 mons ago
I have an issue with Uber too
Not resolved
Seen by 4 customers so far
Similar issue to 5076 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
Full name
Timeline
GetHuman788557 started working on this issue
Jun 15th, 2018 7:46pm