I had someone else's credit card on my uber account for a few months and didn't know...

GetHuman-ryancpet's customer service issue with Uber from June 2018

Help with my Uber issue
The issue in GetHuman-ryancpet's own words
I had someone else's credit card on my uber account for a few months and didn't know. This person had their bank dispute the charges. I want to log into my Uber account and change the payment method for all of these disputed charges, but Uber has locked down my account and wont allow me to log in and make the change. When I contact their customer support, they simply tell me that I need to pay these disputed charges. I ask them how I can log in, and they never respond. I want to pay and get my account unlocked, but they wont allow me to log in and do so. I dont know what else to do. Their customer support is horrible.
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Uber

Customer service issue
Reported by GetHuman-ryancpet
Jun 14th, 2018 - 9 mons ago
I have an issue with Uber too
Fixed
Seen by 6 customers so far
Similar issue to 4962 others
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GetHuman-ryancpet started working on this issue
Jun 14th, 2018 5:42pm
GetHuman-ryancpet indicated the issue is not fixed yet.
Jun 14th, 2018 6:44pm