On May **th I was at a shopping center in Lincoln, CA when I got a notification that my...

GetHuman-elsaliz's customer service issue with Uber from June 2018

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The issue in GetHuman-elsaliz's own words
On May **th I was at a shopping center in Lincoln, CA when I got a notification that my driver was * minutes away. I had not requested a ride! I was trying to figure out how to let you know there was a mistake when I got a text the driver saying he was "out in front". I texted back that I had not requested a ride and that I wasn't even at the location where the driver was. **I was charged $**.** cancellation fee. I want that refunded and I want to close my account!
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Uber

Customer service issue
Reported by GetHuman-elsaliz
Jun 8th, 2018 - a yr ago
I have an issue with Uber too
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Seen by 26 customers so far
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GetHuman-elsaliz started working on this issue
Jun 8th, 2018 7:07pm
GetHuman-elsaliz shared this issue with friends on Facebook
Jun 8th, 2018 7:12pm
GetHuman-elsaliz indicated the issue is not fixed yet.
Jun 12th, 2018 12:47am