This is the *th day in a row that I have tried to get some satisfaction from Uber. I wa...

GetHuman752520's customer service issue with Uber from June 2018

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Help with my Uber issue
Before contacting them, items GetHuman752520 may need:
Email address, Phone number, and Full name
GetHuman752520's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman752520 will want to follow the link below to head to their help center. We will check on GetHuman752520 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman752520's own words:
This is the *th day in a row that I have tried to get some satisfaction from Uber. I want the $**.** credit to my charge account. Please check previous e-mails. You people made an ***umption that my cell phone had my e-mail on it and it didn't. I didn't find out that you used my e-mail account to notify me of my ride until we arrived home. You had my phone number, why didn't you text me, so if there was a problem I could have corrected it. This is negligent on your part. I will be checking with my credit card company and if there is NO credit for $**.** I will be turning this matter over to them.
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Customer service issue
Reported by GetHuman752520
Jun 8th, 2018 - 2 mons ago
I have an issue with Uber too
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Seen by 2 customers so far
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GetHuman752520 started working on this issue
Jun 8th 2:08pm