I called a driver from the airport and I specifically texted him and asked for trunk sp...

GetHuman-xaman's customer service issue with Uber from June 2018

2 views
 | 
598 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman-xaman's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-xaman's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-xaman will want to follow the link below to head to their help center. We will check on GetHuman-xaman later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-xaman may need:
Email address, Phone number, and Full name
Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-xaman's own words
I called a driver from the airport and I specifically texted him and asked for trunk space. He said he had plenty of space. When he arrived my luggage could not fit in his trunk. He said he will cancel my trip, which was the only thing to do.*I called another driver that never showed up and I was charged $* both times. I need my $** back, please!
GetHuman-xaman did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-xaman fixed the problem
We are waiting for GetHuman-xaman to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman-xaman fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-xaman
Jun 7th, 2018 - 6 mons ago
I have an issue with Uber too
Not resolved
Seen by 2 customers so far
Similar issue to 598 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-xaman started working on this issue
Jun 7th 4:04am