I am sick and tired of going to help nothing. This is a simple questions. Please answer back or I will just get a cab

GetHuman757423's customer service issue with Uber from June 2018

Help with my Uber issue
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman757423's own words
Get on my husband's Uber plan using my cell phone ... My husband has an Uber account. I understand you have a family plan but I am having trouble access it to add my name. I originally tried to get on by myself but it said our e-mail account was already being used so it would not let me go any further. I am willing to do either as I will need and Uber account by next week.
Because I have been working on it for over ** minutes. EXTREMELY FRUSTRATING
Have someone call me to let me add my name to his account. WHEN THE HELP CENTER GIVES STEPS STARTS OUT BY SAYING GO TO SETTINGS ON APP. CANNOT FIND!!!!!
I don't know - over a year
Will try to get a cab. I will be at Ashville NC Airport and want to go to Lake Lure
I have an issue with Uber too
How GetHuman757423 fixed the problem
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Uber

Customer service issue
Reported by GetHuman757423
Jun 6th, 2018 - a yr ago
I have an issue with Uber too
Fixed
Seen by 11 customers so far
Similar issue to 339 others
0 customers following this
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Timeline
GetHuman757423 started working on this issue
Jun 6th, 2018 7:54pm
GetHuman757423 indicated the issue is not fixed yet.
Jun 6th, 2018 8:05pm