I was mistakenly charged for a Ride. I was not connected with a driver, there were no d...
GetHuman253097's customer service issue with Uber from June 2018
Help with my Uber issue
First: share to improve GetHuman253097's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman253097's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman253097 will want to follow the link below to head to their help center. We will check on GetHuman253097 later to make sure it's all set or try to help escalate.
I was mistakenly charged for a Ride. I was not connected with a driver, there were no drivers in the area. I was not prompted for Touch ID or confirmation on which payment method to use like I normally am. I would like this charge refunded to my card.
GetHuman253097 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman253097 fixed the problem
We are waiting for GetHuman253097 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.