I was mistakenly charged for a Ride. I was not connected with a driver, there were no d...

GetHuman253097's customer service issue with Uber from June 2018

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The issue and preferred resolution, in GetHuman253097's own words:
I was mistakenly charged for a Ride. I was not connected with a driver, there were no drivers in the area. I was not prompted for Touch ID or confirmation on which payment method to use like I normally am. I would like this charge refunded to my card.
I trust that Uber will make this right and come up with a resolution that is fair.
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Uber

Customer service issue
Reported by GetHuman253097
Jun 4th, 2018 - 19d ago
I have an issue with Uber too
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GetHuman253097 started working on this issue
Jun 4th 5:05pm